With the advent of the digital age, although the ways people connect with each other have become more diverse, real interpersonal interactions have decreased. Social media, while offering a seemingly connected way, often comes with superficial interactions and social comparisons, further exacerbating feelings of loneliness and isolation. This increased social isolation means that many people feel lonely even in crowds, and the need for genuine psychological support is difficult to meet, leading to further deterioration of mental health issues.

Although psychological counseling services can provide professional mental health support, the high costs and limited counseling resources are significant barriers for many people. Additionally, traditional psychological counseling often requires appointments, and the waiting time can be weeks or even months, which is clearly not an ideal solution for individuals in need of immediate help. The inconvenience and low accessibility of these services limit people's ability to receive mental health support, preventing many psychological issues from being addressed promptly and effectively.